Store Integration

Shopify Order Updates By Message.

Send order updates, COD confirmations and cart reminders for your Shopify store through Zender flows.

Shopify Plugin is a store integration for Zender that turns Shopify order, payment and checkout events into automated customer messages.

What You Get

01

Store Events

Receive order, payment, cancellation, refund, fulfillment, delivery and abandoned checkout events. They feed the shared Store Automation triggers, so flows can react to what happens in your store.

02

COD Confirmations

Use flows to handle cash on delivery answers. COD writebacks can add order tags or cancel an order with restocking, without requesting a refund or a Shopify customer notification.

03

Cart Reminders

Abandoned checkout reminders check opt-outs, the store's marketing switch, purchase status and sending hours. A completed checkout or matching purchase stops recovery automatically.

04

Consent Aware

Shopify customer records supply email and SMS marketing consent. Unknown consent sends no cart reminder. Obtain explicit SMS consent before enabling reminders to US recipients.

05

Stores, Orders, Messages

The Shopify page has Stores, Orders, Automations and Messages tabs, shown according to permissions. See connection health, order and COD status, shared automations and related message activity.

06

Privacy Handling

Customer redaction events erase that customer's store data. Raw webhook payloads are cleared after seven days and delivery rows are deleted after 30 days. Deactivating keeps store and order history.

How It Works

Install And Enable

Upload the plugin ZIP in Admin > Plugins and activate Shopify. In Admin > Plans > Integrations, enable Shopify, set Connected Stores and enable Flows and your channels.

Create The Shopify App

Create an app in your own Shopify Dev Dashboard organization, configure all five scopes and install it on your store.

Connect Your Store

Open Integrations > Shopify and choose Connect Store. Enter the myshopify.com domain, Client ID and Client Secret to start receiving events.

Requirements

  • Zender 5.0 or later
  • A Zender 5 site with the Shopify plugin active and Shopify enabled on the plan
  • A Shopify store and an app created in your own Dev Dashboard organization
  • A public HTTPS address so Shopify can deliver webhooks
  • The Zender scheduler and queue worker running
  • Zender server: PHP 8.4 or later

Frequently Asked Questions

What is Shopify Plugin for Zender?

Shopify Plugin is a store integration for Zender that turns Shopify order, payment and checkout events into automated customer messages.

Do I need to create my own Shopify app?

Yes. You create the app in your own Shopify Dev Dashboard organization, configure all five scopes and install it on your store. Then you enter the store domain, Client ID and Client Secret in Zender. Access tokens are renewed automatically.

Will cart reminders go to everyone who abandons a checkout?

No. Reminders only go out when the customer's consent is known, and unknown consent sends nothing. They also respect opt-outs, the store marketing switch, sending hours and purchase status. Get explicit SMS marketing consent before enabling them for US recipients.

Can I connect more than one store?

Yes, within your plan. Admins set a Connected Stores limit in Admin > Plans > Integrations. Shopify and WordPress stores share that same limit, so plan sizes control how many stores a workspace can connect.

Which Shopify permissions does the app need?

The app needs the read_orders, write_orders, read_customers, read_fulfillments and read_checkouts scopes. The app and the store must belong to the same Shopify organization.

Do Extended license holders get a discount?

Yes. Zender Extended license holders buy this plugin at a reduced price. With a Regular license, it is sold at the price shown on this page.

Do I need Zender to use it?

Shopify Plugin for Zender is an add-on for Zender and requires a Zender 5 installation. The requirements are listed on this page.

How do I get Shopify Plugin for Zender after buying?

After buying, sign in at https://dashboard.titansys.dev with the Envato login button to download it and get support.