Relay calls and texts through your own phone with a Bridge Adapter or the Windows App, plus voice flows and browser calling.
Phone Bridge Plugin is a channel plugin for Zender that relays calls and texts through your own phone using a Bridge Adapter or the Windows App.
Calls run through an Android phone or iPhone you already own, connected with a Bridge Adapter or the Windows App. Sending and receiving texts requires Android; iPhones support calls only. With several Telephony Servers, devices go to the least loaded one and move off a disabled server.
Agents answer, take and place calls in the Messenger. A call bar offers Mute, Hold, a keypad, Transfer and Hang Up. Calling needs HTTPS and microphone permission in the browser.
Choose whether an incoming call rings your phone or is answered with a flow. Flows can run menus, transfers and background steps such as texting the caller, then branch after the call.
Calls are logged so you can review outcomes, durations and recordings. Recordings and transcripts stay in the call log and are never placed into flow variables.
Turn Phone Bridge on per plan and set limits for eligible workspaces. The plugin must be active for every account, including admins, and owners also need the plan switch.
Device apps come from the Builds area of your buyer dashboard, so the Windows App and Bridge Adapter firmware can be branded or customized. Updates use your license entitlement and do not reconnect devices on their own.
Extract your downloaded ZIP and upload plugin.zip in Admin > Plugins. Activate Phone Bridge, open Configure and save the required settings.
In Admin > Plans, turn on Phone Bridge and set limits. Build the per-site device app from your buyer dashboard and upload it under the plugin's Apps settings.
Choose the server program included in the download and follow the setup guide on a Linux VPS. Then connect your phone through Channels > Connect Channel.
Phone Bridge Plugin is a channel plugin for Zender that relays calls and texts through your own phone using a Bridge Adapter or the Windows App.
You need a Linux VPS to run the telephony service, public HTTPS, a supported Android phone (iPhones support calls only), and either a Bridge Adapter or a Windows 11 computer with Bluetooth. The download includes prebuilt server programs, and device apps come from the Builds area of your buyer dashboard.
Yes. Incoming calls show Answer and Decline in the Messenger, and agents can place calls from a conversation or contact. Each agent handles one call at a time, and the browser needs microphone access and an HTTPS address.
Saved configuration and history are kept. New sends wait or are refused depending on the channel. The plugin must be installed and active for every account, including administrators, and workspace owners also need the plan switch.
No. The telephony server programs, the Windows App and the adapter firmware are delivered prebuilt.
The recommended board is the Waveshare ESP32-WROVER-E-N16R8, with 16 MB of flash and 8 MB of PSRAM. Only the original ESP32 has Bluetooth Classic, which calls need, so S2, S3 and C3 boards do not work.
Yes. Zender Extended license holders buy this plugin at a reduced price. With a Regular license, it is sold at the price shown on this page.
Phone Bridge Plugin for Zender is an add-on for Zender and requires a Zender 5 installation. The requirements are listed on this page.
After buying, sign in at https://dashboard.titansys.dev with the Envato login button to download it and get support.