01
Answers Using Your Instructions
Each agent replies to customer messages based on the instructions you write, and on knowledge when the Knowledge Base plugin is active, so answers stay consistent with how your business talks and what it offers.
What You Get
02
Choose Channels Per Agent
Pick the channels each agent covers and route conversations to specialist agents. Agents only run where you turn them on, and user flows still answer first when you have them.
03
Human Handover Built In
Human replies and assignments pause the AI automatically. Your team can pause or resume AI for a conversation in Messenger and filter conversations by AI handling state.
04
Safe Actions And HTTP Calls
Tool switches and allowlists control what an agent may do. HTTP Actions has an editor and a test dialog, so you can connect an agent to your own endpoints before going live.
05
AI Agent Step In Flows
Drop an AI Agent step into a flow to run an agent inside an automation. AI replies fill flow tokens, so later steps can use what the agent produced.
06
Activity And Daily Caps
The Activity tab shows recorded turns so you can review what agents said. Workspaces set disclosure text, routing and a Daily Turn Cap to keep usage predictable.
How It Works
Connect An AI Provider
Add an active AI provider with a price and a tool-capable model in Admin, then upload and activate the plugin and enable Flows and AI Agents on eligible plans.
Create Your Agent
Open Automation, choose New Agent, write its instructions, select at least one channel and turn the agent on.
Enable It For The Workspace
In Messenger Settings, switch on AI Agents and set When, Routing, Disclosure and the Daily Turn Cap, then save.
Requirements
- Zender 5.0 or later
- An active AI provider with a price and a tool-capable model
- Flows and AI Agents enabled on the plan
- Queue and scheduler running, including the ai-agents queue
- Anthropic, OpenAI, Grok, DeepSeek or OpenRouter as provider type
- Zender server: PHP 8.4 or later
Frequently Asked Questions
What is AI Agents Plugin for Zender?
AI Agents Plugin for Zender is a paid plugin for Zender that answers customer messages with AI, follows your instructions and hands conversations to your team.
Which AI providers can I use with AI Agents?
Supported provider types are Anthropic, OpenAI, Grok, DeepSeek and OpenRouter. The model must support tools, and the workspace default must support tools too. Google models are not supported.
Does the AI keep replying after my team steps in?
No. A human reply or an assignment pauses the AI for that conversation. Your team can also pause or resume AI manually in Messenger and filter conversations by AI handling.
Can an agent look up orders or book appointments?
Templates do not include live order lookup or booking integrations. You can connect an agent to your own systems with HTTP Actions, which has an editor and a test dialog, and control what it may call with allowlists.
Which AI models can run an agent?
Agents need a model that supports tools. Models from the OpenAI GPT-6 Astra and Sol families are not available for agents.
Do Extended license holders get a discount?
Yes. Zender Extended license holders buy this plugin at a reduced price. With a Regular license, it is sold at the price shown on this page.
Do I need Zender to use it?
AI Agents Plugin for Zender is an add-on for Zender and requires a Zender 5 installation. The requirements are listed on this page.
How do I get AI Agents Plugin for Zender after buying?
After buying, sign in at https://dashboard.titansys.dev with the Envato login button to download it and get support.